Virtual Certified ScrumMaster (CSM)

Our two-day Certified Scrum Master training course provides a comprehensive and in-depth training in Scrum theory and practice, taught by a Scrum Alliance Certified Scrum Trainer.

Our virtual classes are designed to be highly interactive and engaging, consisting not only of lecture but also interactive online collaborative exercises, videos, small-group breakout discussions, interactive quizzes, mini-case-studies and group discussion. And because we limit our live virtual classes to about half the size of our in-person classes, we can answer even more of your questions and real-life situations.

  • The Agile Manifesto
  • The Scrum Framework
  • The 5 Scrum Values (Commitment, Focus, Openness, Respect, and Courage)
  • The 5 Scrum Events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
  • The 4 Scrum Roles (Scrum Team, Scrum Master, Product Owner, Developers)
  • The 3 Scrum Artifacts (Increment, Product Backlog, Sprint Backlog)
  • The 3 Scrum Commitments (Product Goal, Sprint Goal, Definition of Done)
  • Product Backlog Refinement
  • Nine facilitation techniques, and where to apply them
  • Five retrospective techniques, and how to use them
  • Root Cause Analysis using Five Whys
  • Scrum anti-patterns and advice for successful Scrum adoption
  • Release models: All-at-once / release trains
  • Minimum Viable Product
  • Definition of Done and managing project risk
  • Strategies for splitting Product Backlog Items: Workflow Steps / Business Value / Simple-Complex / Positive-Negative / Investigate-Implement
  • Managing requirements change while still delivering on schedule and within budget
  • Release Backlog and Release Burndown Chart
  • 7 Strategies to responding to behind-schedule projects

The cost of the training includes the cost of the CSM exam. PMI PMP's qualify for 16 PDU's, which can be used towards the PMI Agile Certified Practitioner (PMI-ACP)® certification. ("PMI", "PMP", and "PMI Agile Certified Practitioner" are registered marks of Project Management Institute, Inc.)